What if my class is rained out or canceled due to instructor illness or facility closing?

Facility/Pool Closure/Instructor Illness:

Thunderstorms can cause pools to close. Call the pool/facility 30 minutes prior to your class to see if it's open. If it is closed, then class is canceled. If possible, a make-up will be scheduled or you will be directed to attend any comparable class as a make-up.

If a facility is closed causing us to cancel a class, or if an instructor is ill and a substitute cannot be found, you will be notified by phone and email immediately (if you are a registered class member). If possible, a make-up will be scheduled or you will be directed to attend any comparable class as a make-up.

If you are attending a stroller workout class in an outdoor park and the forecast calls for rain, your instructor will contact you at least 2 hours prior to class to notify you of rain cancellation. Your instructor will tell you the makeup plans at the time of cancellation.

FAQ Category